Q: What are your main products?
A : LED Wall Pack, LED Low Bay, LED Canopy,LED street light,LED high bay,LED floodlight,LED gas station canopy light,etc.
Q:What are your main export markets?
A :The main markets of our products: NorhtAmerica.
Q: What kind of material we use?
A: Top quality material, Like Cree, Philips, Meanwell etc.
Q: What does LED stand for?
A: LED stands for Light Emitting Diode.
Q: What is the difference between an incandescent bulb and an LED?
A: Incandescents create light by filament. When power is applied, the filament glows, generating heat, in turn, producing light.
LED is more efficient and energy saving by creating light though a "cold process"- When power is applied to semiconductors (usually gallium, arsenic and phosphorus), they're stimulated by the movement of electrons; thus creating photons, the light that is visibly seen by humans.
Q: How long do LEDs last?
A: With good quality, LED Lighting can last for more than 50,000 Hours before it loss 30% its Lumens.
Q: How do you evaluate LED products?
A:There are 3 important factors to LEDs: system efficiency, optical control, thermal management.
Q: How’s your quality of LED Lightings?
A: Wisdom offers 5 years warranty for all of our LED Lightings. The lifespan is estimated more than 50,000Hours. Our good Quality is based on: High efficiency system, excellent optical control with selected driver, high efficiency thermal management by special designed heat sink, strict quality in produce procedure.
Q: What's the universal lead-time for order delivery?
A: OEM sampling time: 5-7 days Mass production: 10-15days or basing on your qty.
Q: Whether accepting small order ?
A: Yes, The minimum order: 1pc.
Q: After-sales service?
A: Our warranty is 3 or5 years. - We’ll pay all transportation cost for freight out and home and offer the replacement for free.(Must be non-artificial damage)
Q: Whether to reply the buyer inquiries and the price in time, how long ?
A: Very timely, We will reply you in 24 hours.
Q: Whether offer OEM / ODM service ?How long to finish the OEM/ODM order ?
A: We provide OEM/ODM service. Delivery time depends on the order detail.
Q: How long i can get the feedback after we sent the enquiry?
A: We will reply you within 24 hours in working day.
Q: Can you do our design?
A: Of course, selected from our web or your customized design (OEM/ODM) is available.
Q: What kind of shipping do you have?
A: Sea Transportation, Air Transportation and Express like: DHL,FEDEX,UPS,EMS,TNT,etc.
Q: What can the clients get fromyou?
A: Excellent products (unique design, advance printing machine,strict quality control ) Factory direct sale (favorable and competitive price) Great service(OEM,ODM, after-sales services, fast delivery) Professional business consultation.